Revenue cycle management for U.S. practices
Get paid the Right Way for care you have already delivered
Most practices are not underpaid because they undercharge. They are underpaid because claims leak out of a process nobody owns end to end. We own it — coding, submission, follow-up and appeals — and we report back in numbers you can act on.
- HIPAA compliant
- AAPC certified coders
- SOC 2 aligned controls
- HIPAA compliant Signed BAAs, encrypted transfer, audited access
- 98.6% clean claims First-pass acceptance across our whole book
- 24 to 48 hour turnaround Charges captured and submitted, not queued
- 50+ EHR integrations We work inside the system you already use
Who we serve
Built for the way your organization actually bills
A solo practice and a twelve-site group have almost nothing in common operationally. We staff and price accordingly.
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Private practices
Solo and small group physician practices
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Multi-site clinics
Groups billing across several locations
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Hospital departments
Provider-based and outpatient departments
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Surgery centers
Ambulatory surgery with facility and professional splits
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Specialty physicians
Procedural and cognitive specialties alike
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Ambulatory and urgent care
High-volume episodic care settings
0+
Years running revenue cycles
0+
Providers billed for
0M+
Claims processed to date
0%
Average lift in collections in year one
How it works
How working with us actually starts
No long implementation project, no switching systems. Four steps, and most practices are live inside a month.
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01
Revenue assessment
We audit a sample of your claims, denials and aged A/R and show you what we found. Free, and yours to keep either way.
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02
Scope and agreement
A written scope covering exactly which services we run, what it costs and what we are accountable for.
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03
Access and onboarding
We set up inside your existing EHR and clearinghouse. Two to four weeks, run in parallel with your current process.
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04
Live and reporting
We take over submission and follow-up, and you get monthly reporting you can actually act on.
What we do
Eight services that add up to one revenue cycle
Take the whole cycle or the one part that is hurting. Either way you get the same team, the same reporting and the same accountability.
Specialties
Sixteen specialties, sixteen different rulebooks
Coders and A/R staff are assigned by specialty, because the person reading your notes should recognize them without having to look anything up.
Why Right Way
Reasons practices stay with us
We are not the cheapest option and we do not try to be. What we offer is a billing operation that behaves like part of your practice rather than a vendor you chase.
You get specific people who know your payer mix, your providers and your quirks. They answer the phone, and they are the same people next quarter.
Monthly reporting in plain English covering collections, A/R aging, denial causes and payer performance, with the trend that matters called out rather than buried.
Every denial is classified to a root cause and reported back. Reworking a claim is worth something; stopping the next fifty is worth considerably more.
Role-based access, encryption in transit and at rest, audited logins, signed business associate agreements and annual staff HIPAA training.
No migration, no new software for your staff to learn. We operate inside the EHR and clearinghouse you already use, so nothing about your clinical day changes.
Percentage-of-collections pricing on most engagements, so we do better when you collect more. No charges for claims that never get paid.
We run in parallel with your current process before taking over, and we work your legacy A/R rather than letting it age out during the handover.
Client results
What practices say after the first year
Names and details are shared with permission. Numbers vary by specialty, payer mix and where a practice started.
We had two hundred thousand dollars sitting in aged A/R that our previous biller had quietly given up on. Right Way worked it claim by claim and recovered most of what was still inside filing. The monthly reporting alone changed how we run the practice.
Dr. Amara Whitfield
Owner, three-provider gastroenterology group
The part I did not expect was the coding feedback. Every month I get a short note about what my documentation is missing. My E/M distribution moved without me changing how I practice, because I was under-coding work I was already doing.
Dr. Marcus Elwood
Internal medicine, solo practice
Onboarding was the thing I dreaded and it turned out to be the easiest part. They worked inside our existing system, ran in parallel for two weeks, and our staff barely noticed the switch. No downtime, no gap in cash flow.
Renata Salcedo
Practice manager, multi-site urgent care
Credentialing four new providers used to take us most of a year and someone always slipped through a revalidation. They put every date on a calendar with owners. Nobody has billed out of network by accident since.
Dr. Howard Brennan
Medical director, rehabilitation clinic
Nobody had ever told us that a good share of our surgical extractions were payable by medical insurance. That single change added meaningful revenue without us treating a single extra patient.
Dr. Priya Raghunathan
Owner, general and cosmetic dental practice
Questions
Questions practices ask us first
The six things that come up in almost every first conversation. Answered plainly, without the sales gloss.
Ask us something elseMost engagements are priced as a percentage of what we actually collect for you, which typically lands between four and nine percent depending on specialty, claim volume and average claim value. Percentage pricing means we only earn when you get paid. Credentialing and legacy A/R cleanup are usually quoted separately because they are finite projects.
No. We work inside whatever you already use. Our staff has operated in Epic, Cerner, athenahealth, eClinicalWorks, Kareo, AdvancedMD, DrChrono, NextGen and others. Nothing about your clinical day changes, and your team learns no new software.
Two to four weeks for most practices. Week one is access provisioning and a baseline audit of your A/R, week two runs in parallel with your current process, and we take full ownership once a clean batch has posted successfully. Running in parallel is what prevents a cash flow gap during the handover.
We audit it and tell you plainly what is still recoverable. Anything inside timely filing gets worked alongside your current claims. Anything genuinely past the deadline gets documented so you stop carrying uncollectible balances on your books indefinitely.
Yes. We sign a business associate agreement before any access is granted, use role-based permissions so staff see only the accounts they work, encrypt data in transit and at rest, log every access, and run HIPAA training for all staff annually.
Only if you want them to. We answer the phone in your practice name, follow your financial policies, and use your tone. To a patient it is simply your billing office, which is the experience most practices want.
Free consultation
Find out what your revenue cycle is actually costing you
We will review a sample of your claims, denials and aged A/R and give you a specific, numbers-first read on where the money is going. Free, and the findings are yours whatever you decide.