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Revenue cycle management

Medical Billing Services That Close the Revenue Loop

End-to-end claim lifecycle management, from charge capture through posted payment and reconciliation.

Biller reconciling claims and remittances for a medical practice
98.6% average first-pass clean claim rate across our book of business

The short version

Medical Billing Services without the guesswork

Most practices do not lose revenue in one dramatic event. They lose it in small, quiet leaks: a charge that never got captured, a claim that sat in a scrubber queue for nine days, a secondary that was never billed. Individually none of them look urgent. Together they can hold back a double-digit share of what a practice already earned.

We run the entire claim lifecycle as one connected process rather than a series of disconnected tasks. Charges are captured daily, claims are scrubbed against payer-specific edits before they leave, remittances are posted line by line, and anything that does not resolve on the first pass is worked to a decision instead of parked.

Why this matters

The leaks we are usually hired to stop

Before we quote anything, we look at where money is actually going missing. These are the patterns that come up most often.

  • Charges that never became claims

    Encounters closed in the EHR but never billed are the most expensive gap we find, and the hardest for a practice to see from the inside.

  • Claims that fail on avoidable edits

    Missing referring provider NPIs, mismatched place-of-service codes and stale payer IDs cause rejections that never even reach adjudication.

  • Payments posted in bulk

    When remittances are posted at the check level rather than the line level, underpayments and silent contractual write-offs become invisible.

  • Secondary and tertiary claims left behind

    Coordination of benefits is tedious, so it gets deferred. That deferral is often five to eight percent of collectible revenue.

  • No one owning the follow-up

    Claims older than 45 days need a named person and a next action. Without that, aging accounts simply keep aging.

Scope of work

What full-cycle billing includes

Everything below is in scope from day one. Nothing here is an upsell later.

Daily charge capture

We reconcile the schedule against billed encounters every business day so nothing closes unbilled.

Payer-specific claim scrubbing

Claims run through our edit library plus your clearinghouse rules before submission, not after a rejection.

Electronic submission and tracking

Every claim is tracked to an acknowledgement. Anything without a 277 response inside 72 hours gets chased.

Line-level payment posting

ERAs and paper EOBs are posted at the service-line level so contract variances surface immediately.

Secondary and COB billing

Balances after primary are routed to secondary payers automatically, with the primary remittance attached.

Monthly financial reporting

A plain-English pack covering collections, A/R aging, payer mix, denial reasons and month-over-month trend.

Workflow

How a claim moves through our shop

The same sequence runs every day, which is what makes the output predictable.

  1. 1

    Encounter reconciliation

    We pull the day sheet and match it against captured charges, flagging any encounter without a corresponding claim.

  2. 2

    Coding review

    Certified coders confirm code selection, modifier usage and documentation support before the claim is built.

  3. 3

    Eligibility cross-check

    Coverage active on the date of service is re-confirmed so we are not billing a terminated plan.

  4. 4

    Scrub and submit

    The claim passes our edit set and the clearinghouse rules, then goes out the same day it is finalized.

  5. 5

    Acknowledgement tracking

    We watch for 277CA acceptance and treat silence as a problem to investigate, not a result to wait on.

  6. 6

    Remittance posting

    Payments, adjustments and denials are posted at line level and reconciled against the deposit.

  7. 7

    Exception handling

    Anything denied, underpaid or unresponsive routes into the denial workflow with an owner and a due date.

Questions

About Medical Billing Services

What practices usually want to know before handing this part of the revenue cycle over.

Ask us something else

No. We work inside the system you already use. We have run billing in Epic, Cerner, athenahealth, eClinicalWorks, Kareo, AdvancedMD, DrChrono and NextGen, among others. If your platform supports remote user access, we can operate in it.

How it works

How working with us actually starts

No long implementation project, no switching systems. Four steps, and most practices are live inside a month.

  1. 01

    Revenue assessment

    We audit a sample of your claims, denials and aged A/R and show you what we found. Free, and yours to keep either way.

  2. 02

    Scope and agreement

    A written scope covering exactly which services we run, what it costs and what we are accountable for.

  3. 03

    Access and onboarding

    We set up inside your existing EHR and clearinghouse. Two to four weeks, run in parallel with your current process.

  4. 04

    Live and reporting

    We take over submission and follow-up, and you get monthly reporting you can actually act on.

Free consultation

Want a read on your medical billing?

We will review a sample of your claims and come back with what we found. No cost, no commitment, and the findings are yours regardless of what you decide.